out of 5
Everyday customer experiencesASK.LISTEN.IMPROVE.
Know what happened. Decide what happens next.
One clear customer loop.
Keep listening and action connected from the first question to the next improvement.
- AskInvite private feedback
- ListenUnderstand the experience
- Follow upRespond with context
- ImproveShare what the team can do next
Keep the full story together.
Customer words, native scores, and follow-up context remain connected in one calm workspace.
- See what needs attention
- Keep Service rating and NPS separate
- Record a thoughtful follow-up
Choose one private request or a Group request.
Explore featuresMeasure without mixing the meaning.
Service rating and NPS answer different questions. Their scales and reports stay separate.
customer loyalty
See how NPS worksExample data shown.
Simple pricing
Free
Perfect for trying whatsrating.
- 25 feedback responses
- 1 group request
- 1 team member
- 50 requests sent
Starter
Most popularBuilt for growing businesses.
- 1,000 feedback responses
- 10 group requests
- 2 team members
- 3,000 requests sent
- Your own branding
Growth
For growing teams.
- 5,000 feedback responses
- Unlimited group requests
- 10 team members
- 15,000 requests sent
- Your own branding
- Priority support
FAQ
Can I try it for free?
Yes. The Free plan lets you try the feedback loop before upgrading.
How do customers respond?
Customers open the feedback link and answer one private question without creating an account.
What happens when feedback needs attention?
The original feedback stays visible so your team can contact the customer, record a thoughtful follow-up, and keep the history together.
Do customers need an account?
No. Customers can respond from the link you send them without creating an account.
Start with one customer.
Ask privately and learn from what they share.
Start free